Terms of service

Terms of Service

  1. Orders & Payment
    All orders are processed once payment is received. We accept standard payment methods as indicated at checkout.

  2. Handmade Nature
    Each piece is handmade and unique. Small variations or imperfections may occur, which are part of the charm.

  3. All Sales Final
    Due to the one-of-a-kind nature of our ceramics, all sales are final. Please review your order carefully before purchasing.

  4. Shipping
    Orders are typically processed within 2–5 business days. We take great care in packaging, but we are not responsible for delays caused by carriers. If your item arrives broken, please contact us immediately.

  5. Food Safety
    All ceramics are food safe unless otherwise stated. Please check the product description before use.

  6. Product Use
    Our ceramics are intended for decorative or functional use as specified. Handle with care.

  7. Contact
    For questions or concerns, please reach out via the contact information provided on our shop page.